Sending messages in batch (Pro plan or higher)
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Please note: This feature is only available for Pro Plan accounts or higher. If you do not have a least a Pro Plan account, you can upgrade your plan.
Before we explain how to use JammText to send messages, it is important to understand these limitations.
While there are not many restrictions to messaging people on social media, text messaging in the United States is subject to FCC anti-spam provisions. JammText is designed to help you comply with the law; however, it is your responsibility as a user to ensure you are complying with all applications, laws and regulations. If in doubt, consult legal advice.
In general, you cannot send commercial messages to your customers without their prior written consent. For example, you can ask your customers to text a keyword opting in to receive communication from you. JammText will keep track of these subscriptions. Ask your customers to send CHAT to your SMS number. They will be signed up to receive messages from you, and they will receive an automatic notification as well as instructions on how to unsubscribe.
JammText will only permit sending SMS in batch to subscribed contacts. (Subscribed contacts are anyone who has sent the word CHAT to your JammText number). To send batch messages this way, you must previously ask your customers to send CHAT in order to sign up. Twitter contacts will receive a reply, while email contacts will receive an email message from your dedicated JammText email address. Note that JammText will stagger Twitter messages over a period of time; they are not sent all at once.
Click on the group message icon (it looks like a smart phone) to go to the group message section.
Group messages in JammText are designed to help you send personalized information to multiple contacts. You can customize messages with names, nicknames, or by gender.
Select the group or groups you want to message, then click inside the text box and type your message. Click the F, L, and N buttons above to insert [first name], [last name] or [nickname] tags in your message.
This will personalize each outgoing message. For example, suppose you are sending a group message to Amanda, David, and Emma and typed
Hey [first name] thanks for coming out to my event.
Each person would be sent a personalized message where [first name] would be replaced with their name.
Amanda, David and Emma's final messages would read as follows
Hey Amanda thanks for coming out to my event.
Hey David thanks for coming out to my event.
Hey Emma thanks for coming out to my event.
JammText shows you a preview of each message. Scroll through your messages and make any corrections.
Once you are finished, press send in the lower right corner to send your group messages.
If you have set the gender on your contacts, you can also customize your messages by gender (see above for how to edit contacts). Click on the 'Enable custom gender message' switch to turn it on. Green is on/red is off. Enabling gender messages will show you two extra text boxes. The first box (Gender N/A) will be the message that is sent when gender is not known. The Males message will be send to contacts who are listed as male, while the Females will be sent to female contacts. We recommend filling out all three messages to avoid mistakes.
Note that you can combine gender customization with name tags as well, giving you a powerful tool for reaching out to your contacts in a personal way.
JammText tries to fill in message info whenever possible. If a gender is not available, JammText uses the unknown gender message. If you use the [nickname] tag, but the contact does not have a nickname, JammText will use the [first name], or if that is blank, it will try to use the social media username. Remember that you can use the message preview to review and edit what is being sent before sending.
The picture below shows an example of sending a group message using gender. For the men there is no name tag, but for the ladies there is a [first name] tag. You will notice that the first contact does not have gender set, but the rest do. You can see how each message is written out based on what parameters were set.
