Why is JammText asking permission to record my screen?

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Categories: Frequently Asked

Starting with macOS Catalina (macOS 10.15), apps that use certain resources on the Mac needs permission from the user. You may see the following message box appear when launching the JammText Display:

This is because JammText needs screen information to detect motion on the screen. We do not store any information from your screen in JammText or on our servers. In order to use detection mode in JammText, you will need to grant access. To do this, click on the Open System Preferences button. You will notice that your System Preferences will open up to the Privacy pane as shown below.

Find JammText.app in the list and make sure to click on the checkbox to enable it. Once you do that, you will get a prompt to quit JammText. Click Quit Now if you are ready to quit out of JammText. JammText needs to restart in order for the permission to take affect.

That's it! Now you can use detection mode with no issues.


To better understand why Catalina is asking for permission to “record your screen”...

In order for any software to function, it has to temporarily store data into memory. So if an app wants to view the screen of your computer, the app also has to temporarily store this data into memory. macOS considers the storing of any data from your screen as “recording the screen”, even if the software is only temporarily storing this data to perform a function, then clearing the data. That is exactly what is happening with JammText Video Detection. JammText views the screen to determine if a video is playing or not, then it clears the data. JammText does NOT save or store any data, pictures or video from your screen locally on your hard drive or on our JammText servers.