tOG log files

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Categories: How To Guides

tOG log files and crash dumps can help us diagnose an error in your installation. 


tOG log file default location ...

Windows
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C:/Program Files/tog/log

MacOS
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Open Applications > Utilities > Console 
Then expand ~/Library/Logs/tog   

Minidump (Windows)
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tOG Sports 4.6.2 v20523 and 4.6.3 v20553 and newer can generate a minidump and pdb generation.

The minidump is located in ...

C:\Users\<USER>\AppData\Local\CrashDumps

It will be of the form
Tog.exe.201656.dmp
~90Mb in size.

Crashtrace (MacOS)
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Open Applications > Utilities > Console 
Then expand System Reports 
e.g. Tactics Advanced rxxxxx_2018-07-12-123456_Togs-MacBookPro.wakeups_resource.diag