Mixcity Inc Support

FAQs

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  • How to use Global Hot Keys with Mojave
  • I bought a new computer but I can't deactivate KueIt 2.0. What do I do?
  • I don't remember my login/password. How can I login?
  • How do you load an audio file to a key or edit a key?
  • Can I use KueIt on more than one computer?
  • Will I receive a CD in the mail if I buy KueIt from this site? How can I get the KueIt installer?
  • I misplaced or forgot to download my installer file
  • How do I upgrade to the latest version?
  • Can I purchase KueIt on a different computer than the one I want to install it on?
  • My computer crashed/got stolen. How can I get back up and running?
  • How does KueIt output the audio? How do I play audio through my mixer?
  • My computer does not meet the minimum system requirements. Can I still run KueIt?
  • Do I need Internet access to use KueIt?
  • Will changing my hardware or Operating System affect my activation of KueIt?
  • How do I use Global Hot Keys?
  • How do I switch back and forth from KueIt to my other application?
  • I like to use Global Hot Keys, but it messes me up when I want to type in a search in other DJ programs. Is there a work-around to this?
  • How do I stop all the sound coming from KueIt?
  • The waveform display is taking too long to draw. Is there a way to speed it up?
  • The output volume is too low. How do I change that?
  • How do I change the volume of the key that's playing?
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